Wednesday, July 9, 2008 at 04:53PM
HSBC Doing It Right
There are companies that are handling their mortgage crisis better than others - let's give HSBC some credit for recognizing their problems earlier than most, and being very proactive with their loan modifications. Here's an article from Business Week:
http://www.businessweek.com/magazine/content/08_27/b4091038376313.htm?chan=search
Here is an excerpt from the article:
McDonagh, since named chief of the bank's U.S. operations, got his wish. "The mother ship," as he calls headquarters back in London, O.K.'d a $2.6 billion cash injection in the first quarter of this year. (It's a pittance compared with the massive sums many big banks have been forced to raise from outside investors since the mortgage meltdown began, something HSBC hasn't had to do.) The funds have boosted reserves and fueled McDonagh's fix-it strategy: namely, a command center launched eight months ago in Tampa where roughly 640 employees work with troubled borrowers 24 hours a day, seven days a week to modify their mortgages so they don't lose their homes. These so-called loan workouts are his No. 1 priority for the bank, which handles the processing for what is one of the largest portfolios of subprime loans. One in 20 of its borrowers is two months or more behind on payments—and delinquencies are climbing.
Across much of the industry, workouts simply aren't happening. Instead, mortgage lenders, servicers, investors, and regulators are battling over who has to take the financial lumps when the loan terms change. The average servicer—the outfit charged with collecting payments from homeowners and distributing the money to the investors or banks that own the loans—has modified less than 1% of its troubled loan portfolio, according to estimates by the Office of Thrift Supervision. As a result, more homes are falling into foreclosure, exacerbating the plunge in housing prices.
"COMPLETE FLEXIBILITY"
HSBC, which has already suffered $21.5 billion in loan-related losses and writedowns, has an advantage. Unlike its U.S. rivals, the bank keeps the bulk of its loans on its books instead of repackaging them into pools and selling them off to Wall Street. That's a big reason HSBC reported a hit from mortgages earlier than most major banks—its February 2007 announcement about increased losses sent one of the first subprime shivers through the market. But it's also why the bank has been able to move more quickly to fix the problems: It doesn't need anybody's permission to tinker with loan terms. "We have complete flexibility," says McDonagh, who has also tightened lending standards, stopped buying loans from third-party brokers, and made cost-cutting moves since taking the helm. "We're dealing with this entirely internally, within our bank."
The initiative seems to be working. HSBC has restructured or modified $18.2 billion worth of loans, or about 20% of its entire portfolio as of Mar. 31. "They have been way ahead of the curve in terms of realizing that they need to lower rates significantly and forgive principal," says Mike Shea, executive director of nonprofit advocacy group ACORN Housing, a longtime critic of the subprime industry that won a class action against HSBC in 2003 for predatory lending. "We know from their record they won't leave people stranded."
Hopefully we've seen the end of the slicing and dicing of mortgages, just to sell the pieces to a variety of investors. If banks had to either sell the loan in one piece, or keep the loan in-house, hopefully it would prevent more problems in the future. JTR


Reader Comments (5)
Ken Lewis, CEO at B of A:
Lewis says the housing boom and bust then mimicked others bubbles, a cycle of greed and fear. The greatest symptom of greed, he says, was the jump in second home investments--from 3.5 percent of all purchases in 2000 to 28 percent in 2005. Plus, "Homeowners cashed out more than two-and-a-half trillion dollars of home equity from 1999 to 2006."
And then the bottom fell out.
So what to do now?
"It’s a great myth that bankers are motivated to foreclose on distressed home loans," Lewis says. "Foreclosure almost always means a loss for the bank or the investor...If borrowers can afford to pay market rates and want to stay in their homes, we can – and do – work with them to make that happen, even when it means modifying the terms of a loan they can no longer afford....But there are limits to what we can do."
He says many homeowners are just walking away.
"At Bank of America, we reach out to homeowners an average of 17 times between a first missed payment and any eventual foreclosure sale in attempts to assess the situation and negotiate a solution. In the month of May alone, Countrywide made nearly 10 million outbound calls, attempting to reach borrowers to offer assistance. But when outreach fails, it’s sometimes because homeowners believe that walking away is their best option."
And then there are homeowners who will never be able to afford the mortgage they managed to qualify for.
"Here, I have to be realistic and say that there is often little chance we can help them stay in their homes," Lewis says.
Refreshingly sane. Let's hope HSBC's strategy becomes a role model and not a novelty.
Atlanta real estate agents trying to weather the slumping market by selling foreclosures have run into an unexpected problem with a city government tired of neighborhoods overrun with derelict properties.
City code inspectors have begun ticketing some listing agents, holding them liable for code violations on run-down properties they are selling, often for out-of-state institutions.
Link:
http://www.ajc.com/search/content/metro/atlanta/stories/2008/07/09/atlanta_real_estate_agents_foreclosures.html
This is a bunch of hogwash! You might want to ask actual HSBC Loan holders for the true picture of how HSBC helps. They help the homeowner by breaking the law. They commit servicing fraud by messing up customer's escrow, adding extreme charges to the loan and then refuse to negotiate. HSBC is a fraud!
I am an HSBC customer and my wife and I are working with Acorn housing to keep our home. It has been a few months now and nothing is being done. I assume there are many people in the same situation as us. There is help out there and Americans need to seek it..